EVERY TIME I SIGN IN, I GO BACK TO THE SIGN IN PAGE!

Please verify that your username and password are correct and try again. Alternatively, you may sign in by going to www.Bunk1.com and signing in using the Sign In area on the left side of page. If you are unable to sign in, try clicking in the “Secure” link below the sign in button and try signing in again.

If every time you try to sign in, you are brought back to the sign in page, it sounds like your computer is set to reject cookies. Cookies are how our website validates that you are signed in and should have access to the password protected Community features.

HOW TO ADJUST YOUR COOKIES SETTINGS

If you are using Internet Explorer:

  1. Open Internet Explorer
  2. Click “Tools… Internet Options…” from the menu at the top of the page
  3. Find the section “Temporary internet files” in the Internet Options window and click the “Delete files” button. (This might take a while.)
  4. Then click the “Delete cookies” button
  5. Then click the “Settings…” button and select “Every visit to the page” by clicking the circle to the left of this option
  6. Click the “OK” button
  7. Next click the “privacy” tab and move the slider to “medium” (or lower)
  8. Below the slider, type "www.bunk1.com" into the text field and click "Allow"
  9. Click the “OK” button to close the Internet Options window

If you are using AOL:

  1. Open AOL
  2. Click "Settings" on the AOL toolbar at the top of the page
  3. (AOL 9.0 users skip this step) Click on "Preferences"
  4. Click "Internet (Web) Options" or "Internet Properties (WWW)"
  5. Click "Use your Internet Explorer settings to set advanced browsing options" (on the right)
  6. Continue with step #3 above

If setting your browser to accept cookies does not solve the problem, the problem may be caused by a firewall. Some companies set up corporate firewalls to protect their computer networks so this is more often an issue if you are using your work computer but firewall software is available for personal computers as well. If this is a home computer, you can often solve this problem by changing the settings on your firewall to treat Bunk1.com as a “safe” website. If this is a work computer, these settings are determined by your employer and there is probably nothing you can do to enable you to have access at work.

HOW TO ADJUST YOUR FIREWALL

If you have Norton Personal Firewall

  1. Right click on the Norton Personal Firewall or Norton System Works icon in the system tray (the group of icons on the bottom right of the computer screen to the left of the clock)
  2. From the popup menu, select "Open Norton Personal Firewall"
  3. Click on "Privacy Control" in the center of the window
  4. Click the "Configure" button
  5. Click the "Advanced" button
  6. Click the "Add Site" button
  7. Enter "www.bunk1.com" (without the quotes) and click "OK"
  8. Enter "bunk1.com" (without the quotes) and click "OK"
  9. Click "OK" to close the Advance window
  10. Click on the red "X" at the top right corner to close the window

If you have Norton Internet Security

  1. Double click on the "Norton Internet Security" icon in the system tray (the group of icons on the bottom right of the computer screen to the left of the clock)
  2. Click "Norton Internet Security"
  3. Click "Status & Settings"
  4. Click on "Privacy Control"
  5. Click the "Configure" button
  6. Click the "Advanced" button
  7. Click the "Add Site" button
  8. Enter "www.bunk1.com" (without the quotes) and click "OK"
  9. Enter "bunk1.com" (without the quotes) and click "OK"
  10. Click the "User Settings" tab
  11. Under "Cookies", uncheck the box that says "Use Privacy settings" and set the value to "Permit"
  12. Click "OK" to close the Advance window
  13. Click on the red "X" at the top right corner to close the window

If you have McAfee Privacy/Security

  1. Right-click the red "M" icon in the system tray (the group of icons on the bottom right of the computer screen to the left of the clock)
  2. From the popup menu, select "Privacy Service" ----> "Options"
  3. Click the "Cookies" tab
  4. At the bottom of the page in the text box to the right of word "http://" type "www.bunk1.com" (without the quotes) and click "Add"
  5. In the same place, type "bunk1.com" (without the quotes) and click "Add"
  6. Click the red "X" at the top right corner to close the window

If you have Zone Alarm

  1. Right click on the Zone Alarm icon (typically "ZA") in the system tray (the group of icons on the bottom right of the computer screen to the left of the clock)
  2. From the popup menu, select "Restore Zone Alarm Security Center" (or similar link)
  3. Click "Privacy"
  4. Under "Cookie Control", click on "Custom"
  5. In Custom Privacy Settings, uncheck these boxes:
    • Block session cookies
    • Block persistent cookies
    • Remove private header information
    • Expire Cookies
  6. Also under "Privacy", click the "Site List" tab
  7. Click "Add"
  8. Type in "www.bunk1.com" (without the quotes) and click "OK"
  9. Click "Add" again
  10. Type in "bunk1.com" (without the quotes) and click "OK"
  11. Make sure each site listing has all green checks next to it.
  12. Click the red "X" at the top right corner to close the window

If the above instructions do not enable you to sign in even at home, please call us at 800-216-9472 during normal business hours and someone from the tech department will work with you to figure out what is causing the problem.

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